Waste360
9 March 2026
Nashville Waste Services’ Technology Overhaul: Transitioning 144,000 Households to a New 100% Digital Route System
Why It Matters for ITAD
New technologies may create opportunities or challenges for equipment processing.
Nashville Waste Services (NWS) has successfully executed the most significant operational transformation in its history, modernizing service delivery for its entire 144,000-household customer base. The centerpiece of the overhaul involved moving 97,000 households to new collection days and the retirement of decades-old paper maps in favor of a fully digital, tablet-based operation. This project, which began Feb. 3, marks the first full optimization of Nashville residential waste routes in more t
Key Takeaways
- • Nashville Waste Services’ Technology Overhaul: Transitioning 144,000 Households to a New 100% Digital Route System.
- • Nashville Waste Services (NWS) has successfully executed the most significant operational transformation in its history, modernizing service delivery for its entire 144,000-household customer base.
